Luxury apartments — frequently asked questions

We currently offer four distinct floor-plan categories: studios ranging from 450 to 550 square feet, one-bedroom suites between 650 and 800 square feet, two-bedroom residences from 950 to 1,200 square feet, and three-bedroom penthouses that span up to 2,100 square feet across two levels. Each category is available in several layout variations — corner units with dual-exposure windows, interior-courtyard-facing units for maximum quiet, and top-floor units with private terrace access. All residences come with premium finishes including quartz countertops, under-cabinet lighting, and in-suite laundry.

Our standard lease agreement runs for twelve months, which provides the best monthly rate and the greatest stability. However, we understand that not everyone can commit to a full year. For select units, we offer six-month leases at a modest premium. We also have a flexible-term programme for corporate relocations and visiting professionals, which allows month-to-month occupancy after an initial three-month period. Early-termination clauses are outlined clearly in the lease so there are no surprises.

Absolutely. We are a pet-friendly community and welcome cats and dogs weighing up to 35 kilograms. A refundable pet deposit of $500 is required at move-in. The building features a fenced dog run on the ground level, a pet-washing station near the parking garage, and waste-bag dispensers on every floor. We ask that all pets be leashed in common areas and that owners clean up promptly. Exotic animals and certain restricted breeds may require additional approval from building management.

Every resident enjoys complimentary access to the rooftop infinity pool, fitness centre, sauna, co-working lounge, and resident garden. High-speed fibre internet (up to one gigabit per second) is bundled into the rent, as is water and building maintenance. Heating and electricity are metered separately so you only pay for what you use. Underground parking is available for an additional monthly fee, and each unit includes one dedicated storage locker at no extra charge.

Yes. Our underground garage offers heated, secure parking with 24-hour surveillance. Standard spots are available for $125 per month, and oversized spots for SUVs or trucks are $160 per month. We also have ten Level 2 electric-vehicle charging stations available on a first-come, first-served basis at a nominal per-kilowatt-hour rate. Bicycle storage with individual locking racks is provided free of charge to all residents.

In accordance with Quebec rental regulations, we do not collect a traditional security deposit. Instead, we require the first month of rent upon lease signing, along with a post-dated cheque or pre-authorized debit arrangement for subsequent months. If you have a pet, the refundable pet deposit mentioned above applies separately. We accept payment by cheque, bank transfer, or credit card (a small processing fee applies for credit-card payments).

Subletting is permitted under Quebec law, and we facilitate the process to ensure it goes smoothly. You must provide written notice to our leasing office at least thirty days before the proposed sublet start date, along with the prospective subtenant's name and contact information. We reserve the right to conduct a credit and reference check on the subtenant, but we cannot refuse a sublet without a serious reason as defined by the Régie du logement. Short-term vacation rentals (e.g., Airbnb-style listings) are not permitted.

Yes. We work closely with several Sherbrooke-area employers and relocation agencies to provide turnkey furnished apartments for employees on temporary assignment. Corporate packages include flexible lease terms, furniture rental, housekeeping, and a dedicated move-in coordinator who handles everything from utility setup to neighbourhood orientation. Contact our leasing team for a customised quote tailored to your organisation's needs.

Security is a top priority. The building features key-fob access at all entry points, HD surveillance cameras in lobbies, hallways, parking areas, and amenity spaces, and a staffed front desk from 7 a.m. to 11 p.m. daily. After hours, a professional security patrol checks the premises every ninety minutes. Visitor management is handled through a video-intercom system that allows you to grant or deny access remotely via the resident app. Each unit also includes a smart lock with audit-trail capability so you always know who entered and when.

We host a curated calendar of social events throughout the year. Past highlights include rooftop wine-and-cheese evenings, seasonal barbecues, holiday wreath-making workshops, and guest lectures by local artists and entrepreneurs. Our resident-events coordinator sends invitations through the app and handles all logistics. Attendance is always optional, but these gatherings have become a wonderful way for neighbours to connect and build lasting friendships.

Maintenance requests can be submitted around the clock through our resident-services app. Simply describe the issue, attach a photo if helpful, and select a preferred time window for the technician visit. Routine requests are typically addressed within 24 to 48 hours, while urgent issues — such as water leaks or heating failures — are handled on an emergency basis, often within the hour. You will receive real-time status updates and a notification when the work is complete.